Home > Frequently Asked Questions > Shipping FAQ

 

Contents - Shipping FAQ

  1. When will my goods be shipped?
  2. How much will I be charged for shipping?
  3. How long will my product take to arrive?
  4. Does Pestfree.co.uk ship outside of the UK?

When will my goods be shipped?

We aim to ship the goods within 24 hours of receipt of payment. Naturally, items paid for by credit card via the Pay Pal shopping cart allow us to take payment instantly and therefore ship goods a lot quicker then when waiting for cheques to arrive. If you want to know where your goods are, then please don't hesitate to contact customer services.

Back to Top

How much will I be charged for shipping?

Shipping rates are based on the size and weight of the goods being shipped. For each type of product you order you will be charged a fee for the first item, then a reduced rate for consecutive items.

Back to Top

How long will my product take to arrive?

From the date of dispatch, please allow up to 7 working days for the products you ordered to arrive. If at this point you still haven't received your goods, please contact customer services. We ask that some items may take up to a maximum of 28 days to reach you at busy times, or due to circumstances beyond our control, this is a VERY rare occurrence. Items being shipped to Europe and the United States will obviously take longer than this. Contact customer services if you require any further information.

Back to Top

Does Pestfree.co.uk ship outside of the UK?

Pestfree.co.uk ships to anywhere in the UK. We also take European orders via the Pestfree.co.uk site at an extra delivery cost. We also ship goods to the United States. However, the www.pestfreeus.com site should be used by our American customers. This can be easily accessed by the American Flag at the top of all our pages.

Back to Top